ORGANIZATION AND MANAGEMENT OF A HEALTH CARE FACILITY 9
Organizationand Management of a Health Care Facility
Providea detailed summary of your hospital’s organizational structure.Include a tabulated description of the levels of professionals withinthe organization. Describe the duties of each major head within theorganization.
Thehospital’s organizational structure is such that it has the CEO asthe head of the hospital, who also acts as the general director.Under the CEO, there are the following individuals Chief MedicalOfficer, Chief Quality Officer, Chief Operating Officer, ChiefFinancial Officer, and Chief Nursing Officer & Associate VicePresident. The following is a tabular description of the levels ofprofessionals within the organization
General Director & CEO
Chief Nursing Officer & Associate Vice President
Chief Financial Officer
Chief Operating Officer
Chief Quality Officer
Chief Medical Officer
Everymajor head in the hospital plays different roles in order to ensurethat quality and efficiency is practiced and maintained. Thefollowing is a description of the roles played by the major heads inthe hospital
TheChief Executive Officer
Oneof the chief roles of the CEO is ensuring that there is a smoothrunning of the organization through ensuring that there is anexcellent coordination of all the units of the hospital. Besides, hehas the responsibility of overseeing all hospital operations heensures that he goes through all the reports submitted by allindividuals under him. In addition, the CEO in the hospital ischarged with the responsibility of handling emergencies associatedwith the hospital (Lloydet al, 2011).
TheChief Nursing Officer has the responsibility of directing,supervising, and coordinating all nursing care areas. Besides, theChief Nursing Officer also plays the role of the Vice President orChief Operating Officer in their absence (Lloydet al, 2011). In addition, the Chief Nursing Officer has the role ofacting as the hospital’s executive nurse charged with the role ofoverseeing nursing procedures, policies, standards, and nursing careoffered to patients.
TheChief Financial Officer has the role of maintaining medical recordsin the hospital. He also has the role of keeping, reading, andmaintaining financial reports concerning the hospital. In addition,the chief Financial Officer has the role of doing reimbursements(Cullum,2008).
TheChief Operating Officer has a role of overseeing overall strategicand operational roles for all programs. Besides, he has a role ofmanaging a group of program directors and works in conjunction withthe non-profits’ boards of directors in order to keep them abreastof any programmatic changes. In addition, the Chief Operating Officerhas the role of overseeing patient and clinical support services(Lloydet al, 2011).
Therole of the Chief Quality Officer is providing oversight andleadership in matters relating to quality such as accreditation,quality assurance, and credentials and privilege review. Besides, theChief quality Officer is charged with the responsibility of ensuringpatient relations and safety in the health facility.
Providea detailed hypothetical mission and value statement for the hospital.Provide a rationale for the development of your particular missionand value statement.
Thehypothetical mission statement of the hospital is improving thewell-being of patients and the communities surrounding it throughmaking sure that it delivers the highest attainable qualityhealthcare in an environment that is safe and compassionate, andenhanced by science, education and technology. The rationale for thedevelopment of this hypothetical mission statement is because thehospital has the responsibility of reaching out to the patients andensuring that they get the best services, which the hospital has thecapacity to provide through the incorporation of science, educationand technology. On the other hand, the hypothetical value statementof the hospital is that the hospital will be directed by the needs ofits patients, staff, families and trainees. The hospital should beguided by values that include excellence, professionalism,compassion, integrity, respect, and accountability. The rationale forthe development of this value statement is that there is a need forthe hospital to ensure that its professionals conduct themselves in afair and responsible manner to the patients which is critical inbuilding of trust amid patients and healthcare providers. Besides,the rationale for the development of this value statement is that, asa hospital, there is a need of ensuring team efforts in order toachieve excellence. Furthermore, there is a need to show compassionand accountability for actions towards patients in order to realizethe mission statement. Therefore, the rationale for the developmentof the hypothetical value statement is towards the attainment of themission statement.
Outlinea detailed feasibility plan for the hiring of nurses, physicians, andallied professionals. Provide a rationale for the chosen plan, andexplain the main reasons why the plan in question would be suitablefor use with different health care professionals.
Thehiring plan for nurses, physicians, and other allied professionals isusually different amid hospitals. In an attempt to ensure that thishospital facility maintains its mission and value statements, it willhave to ensure that it has an excellent feasibility plan for thehiring of nurses, physicians, and other allied professionals. Theplan will be such that the hospital will look for qualifiedprofessionals, who have at least a degree in their area ofspecification. For example, in the hiring of nurses, the hospitalwill have to ensure that it hires nurses having acquired at least aBSN degree. The rationale for choosing this plan is to make sure thatall the hired professionals in the hospital will have the capacity tofollow policies and standards necessary in providing quality servicesto patients. Besides, through ensuring that the hired professionalshave attained at least a degree in their area of practice, thehospital will be capable of ensuring professionalism and excellencein offering healthcare services to patients. This will be suitablewith various healthcare professionals since coordination of roleswill be easier amid qualified professionals because they have thecapacity to act under professionalism.
Inthe hiring of nurses, physicians and other allied professionals, thehospital will ensure that it hires professionals that are emotionallystable. The rationale for choosing this plan is to ensure that theprofessionals will have the capacity to handle high levels of stressthat usually comes along with the hospital job (Bronzino, 2006).There are different levels of stress associated with the hospitaljob however, in case the hospital facility hires professionals thatare emotionally stable, it will be capable of retaining professionalswhich will be critical in minimizing hiring costs of the healthcarefacility. On the other hand, during the hiring of the healthcareprofessionals of the hospital, the hospital will ensure that it hiresprofessionals with an innate desire of helping other individuals andhelp their patients in any manner possible. The rationale for thehospital choosing this rationale is to ensure that the professionalshired will have the capacity of doing their services to patientswithout being forced to do so, but through self-drive. This iscritical in enhancing the values of the hospital in providinghealthcare services to patients. This is suitable to various healthcare professionals as it binds them in working together as no one isforced to work in the hospital, but it is as a result of their innatedesire to serve.
Besides,diversity is a significant aspect to consider in the healthcarefacility since there is a need of reflecting the large diversity ofthe population seeking services in the hospital. Therefore, in itshiring plan, the hospital should consider incorporating diversity asone of the aspects in the hiring process. The rationale for choosingthis plan is because diversity will help the hospital in providinghealthcare services to the diverse population without hindrances suchas language barrier (Bronzino, 2006). The plan will be suitable foruse with various health care professionals since diversity will helphealth care professionals in realizing flexibility, when servingpatients. For instance, when dealing with the elderly that may not bein a position to communicate effectively due to language barrier, theprofessionals may be in a position to deal with such a scenario dueto diversity.
Justifythe use of information technology to increase patient services.Provide a summative table of some pros and cons of using informationtechnology in an era of networking and security breaches.
Theuse of information technology in hospitals can be justified inincreasing patient services since information technology has made itfeasible for hospitals to increase the services that it can offer topatients within a certain period. For instance, hospitals have beenin a position to handle filing services in a more efficient way dueto information technology. Besides, because of informationtechnology, hospitals have been capable of increasing their servicesbecause it has become easier to provide them (Dudeck,1997). Take, for instance, diagnosis of certain conditions was notfeasible, which made hospitals not provide some services. However,due to information technology, hospitals are now offering theseservices for example, the pap smear test. This has made themincrease such services to patients.
Pros and Cons of Information Technology in the era of networking andsecurity breaches
The use of information technology has made accessing of health services easy. This is because patients can now access health services online (Dudeck, 1997).
There has been an increase in court cases concerning privacy breaches as there is an increase of security breaches, which make revelation of a patient’s condition easy.
There is an increased efficiency in the provision of healthcare services to the patients as a result of using information technology (In Geisler et al, 2003).
The use of information technology has led to hiring of less individuals in providing healthcare services as information technology has led to the replacement of humans by IT devices.
The use of information technology has helped hospitals in enhancing its services to patients since it encourages hospitals in getting immediate feedbacks.
The use of information has increased information on how to obtain information concerning individuals, which has increased cases of hackers this has put patients’ information in danger.
Bronzino,D.J. (2006). MedicalDevices and Systems.New York: John Wiley & Sons.
Cullum,N. (2008). Evidence-basednursing: An introduction.Oxford: Blackwell Pub./BMJ Journals/RCN Pub.
Dudeck,J. (1997). Newtechnologies in hospital information systems.Amsterdam: IOS-Press.
InGeisler, E., In Krabbendam, K., & In Schuring, R.(2003). Technology,health care, and management in the hospital of the future.Westport, CT: Praeger.
Lloyd,H., Hancock, H., & Campbell, S. (2011). VitalNotes for Nurses: Principles of Care.Chicester: John Wiley & Sons.