Bodylanguage refers to a form of nonverbal communication that dependsimmensely on various body movements, like facial expressions,posture, and gestures. Businesspersons should be keen on their bodylanguage whenever they meet their customers and consumers. This isbecause body language sends signals that have a huge impact on suchcustomers and consumers. Relaxing help a person get his or her bodylanguage right appropriate body language occur naturally when aperson is feeling confident and relaxed (Kinsey, 2008). Many clientshave a high likelihood of noticing and forming opinions about aperson’s posture, demeanor, and facial expressions. Therefore,business persons should embrace certain tips that are essential inportraying powerful body language
Accordingto Kinsey (2008), business persons should avoid nonverbal cues thathave a high likelihood of revealing their lack of concentration onthe issue being discussed. Such cues may include but not limited toslouching over the conference table, slumping and leaning too farback in the chair. Any person involved in a business transactionshould express a good posture that incorporate standing in an uprightmanner with shoulders straight and eyes facing the front. Thisposture help a person gain a dose of trust, confidence, andauthority. In business, smiling plays a key role in people’s bodylanguage repertoire it has a direct influence on people and theirattitudes (Kinsey, 2008). Undeniably, a smile is a key element forpositive reaction in business sphere. Likewise, business persons whoadd humor in their advertisements and business speech have a highlikelihood of increasing their sales. Kinsey (2008) argues thatadding humor to a strict business atmosphere increase consumers’likelihood of accepting advertisements or purchase of a certainproduct
Questionnaires(written, personal interviews, and e-mail questionnaires) wereadministered to 20 professional public speakers, youth, and bankemployers. The questionnaire contained various questions on theimportance of proper body language and how individuals express anddeal with non verbal communication in their different types ofbusinesses.
92percent of the respondents answered that the most vital form ofcommunication in any business is non-verbal signals, while 8 percentacknowledged that this form of communication is significance eventhough it is not the most vital form of communication. Allrespondents answered that it is vital to control one’s facialexpressions and body language when dealing with clients
Bodylanguage is the most form of communication since 92 percent of therespondents agreed to this. The survey’s results indicate thatbusinesspersons pay keen attention on how they express their bodylanguage when dealing with clients.
Bodylanguage and other form of non-verbal communications are the mostsignificant form of communication in businesses meetings,negotiations, job interviews, and public speaking. Most employers paykeen interest on non-verbal signals especially, when dealing withclients. When businesspersons express proper body language clientsand customers have a high likelihood of purchasing their products andservices. Indeed, body language plays a key role in getting acontract, winning a sale, or dealing with clients in a successfulmanner.
Companies,organization, and firms that continually meet and negotiate withpotential customers and clients should always express the right andproper body language in order to convince such clients and customersto purchase their services and products. For instance, they should besmartly dressed at all times.
Kinsey,G (2008). TheNon-verbal Advantage: Secrets and Science of Body Language at Work.New York: Berrett-Koehler Publishers.